Expedition Specialist - Reservations Agent

The role of Expedition Specialist is a critical one, providing exceptional service and effectively closing sales for guests to experience the \

Requirements

• Manage a high volume of inbound and outbound calls and emails from new and existing guests
• Provide product knowledge and consultation as well as exceptional guest service to all clients
• Maintain and update customer records in Salesforce CRM tool
• Collaborate with teammates and internal partners to assist in converting bookings

Benefits

• Travel benefits for employees and their family
• Health insurance including Medical, Dental, Vision
• 401(k) plan with employer match
• Long-Term Disability, Life & AD&D Insurance
• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
• Pre-Tax Commuter Benefit
• 7-8 Paid Holidays
• 1 Floating Holiday
• Up to 15 days of vacation (pro-rated per anniversary year)
• Parental Leave
• Sick/personal days per city & state ordinance
• Pet Insurance discount