Account Manager responsible for driving retention and expansion, operational excellence, and strategic negotiations in a fast-paced SaaS environment.
Requirements
- 3+ years of proven experience handling and negotiating renewals, upsells, and cross-sells in a high-performance SaaS environment
- Ability to build strategic relationships at various levels, both internally and externally
- Experience with Salesforce, Gong.io, Outreach, and Catalyst (or similar CRM/CS tools)
- Must be highly organized, process-oriented, and capable of working to strict targets and deadlines
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401k retirement plan
- Equity awards
- Flexible paid time off
- Generous parental leave
- Life insurance
- Disability insurance