LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. Dedicated Support Engineer role involves solving technical challenges, providing technical guidance, and collaborating with the Technical Services team to deliver seamless support services to LiveRamp customers.
Requirements
- 2-5 years of experience in advertising technology, marketing services or software technology in a customer support or delivery services role
- History of resolving customer issues quickly, with sustainable solutions, while delighting all stakeholders
- Great communication skills with external customers and internal stakeholders
- Resourcefulness, open-minded, collaborative, dependable, and poised when working through customer or internal challenges
- Ability to work and succeed in ambiguous situations with little direction
Benefits
- Flexible paid time off
- Paid holidays
- Options for working from home
- Paid parental leave
- Comprehensive Benefits Package
- 401K matching plan—1:1 match up to 6% of salary
- Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)