Retail Sales Manager

The primary role of the Sales Manager is to lead their departments of responsibility to exceed their set targets by ensuring the proper execution of our guest engagement model, frequent one on ones, performance management and Sales Floor Leadership, while maintaining the highest levels of guest satisfaction as measured by guest surveys.

Requirements

• Ensure that the retail store team is fully staffed with the right number of people with the right talent to meet standard work expectations.
• Recruit, lead and develop all team members and develop a culture of passionate, high performance teams.
• Take ownership of the sales floor and of financial outcomes through execution of the Sales and Operations standard work.
• Actively engage both team members and guests to assess execution of Living Spaces Guest Engagement Model.
• Identify gaps using scorecards and behavioral misses and create business plans for people and process.
• Set clear expectations and hold teams accountable for performance results.
• Host ongoing talent conversations that develop leadership skills to build store “bench”.
• Drive for results by developing dedicated focus around SOP’s, retail processes and procedures.

Benefits

• Overtime pay is available for eligible, non-exempt Team Members.
• Reimbursement for expenses as required by applicable law and Company policy.
• Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.
• 401(k) with Company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)