Service Desk IT Support Technician / Incident Technician - 1st Line
LMS Reinforcing Steel GroupCoventry, England, United Kingdom
Posted October 6, 2025
23750 - 25000 GBP year
Full Time
About the Company
LMS Reinforcing Steel Group is an expert in reinforcing steel fabrication and installation, specializing in complex, large-scale projects across Canada and the USA. With a team of dedicated estimators, detailers, fabricators, and installers, LMS delivers precision construction for iconic residential towers, commercial developments, sports facilities, and infrastructure in sectors like transportation, energy, oil, and gas. The company is committed to providing meaningful career opportunities with upward potential.
Job Description
We're looking for an IT Job? Are you interested in starting an IT Career? A 1st Line Technical Support role is ideal for you to gain the knowledge and experience required to progress quickly.
Requirements
- Previous IT Experience (work, or home lab related)
- Good time management, attention to detail, clear communication, and good interpersonal customer service skills
- Self-Motivated with the ability to work independently and as a team
- Experience working with Windows operating systems and Office 365
- Good English literacy and language skills, translating technical into plain English
- A trustworthy individual who is not afraid to ask for help if needed
- Confident decision-maker and able to demonstrate sound judgement
Benefits
- Increasing Holiday with length of service
- Flexible, Hybrid Working
- Annual Pay Reviews
- Company Tesla Fleet
- Modern Air-Conditioned Office & Fun Environment
- Tiered Pension Scheme
- Company EV Scheme
- Company Pub with lunchtime activities- bar billiards, pub games
- On-Site Parking (Free)
- Microsoft Surface Laptop
- Awesome Company Uniform
- Cycle to Work Scheme
- Mileage Allowance
- Training & Career Planning
- Birthday & Length of Service Rewards
- Referral Bonus Scheme
- Regular Funded Social Events & Company Quarterly Event
- Funded Xmas Party