LogistiVIEW is seeking a Support Analyst to manage multiple client issues simultaneously, provide expertise for technical problem resolution, and deliver high-level customer service. The ideal candidate will have a passion for technology and optimization, with technical knowledge in SQL and Java.
Requirements
- Bachelor’s degree (or equivalent job experience) in Computer Science, Software Engineering, Information Technology, or related fields
- Technical Knowledge: SQL and Java
- Strong problem-solving ability and high-level communication with customers
- Ability to handle multiple requests simultaneously and switch quickly
- Capable of learning new concepts quickly and getting up to speed efficiently
- Effective verbal and written communication skills
- High level of confidentiality regarding sensitive customer information
- Self-motivated, including taking ownership of open tickets and ensuring incidents are fully resolved
Benefits
- 100% employer paid Medical and Dental premiums
- Simple IRA retirement plan with company match
- Continuous learning and development opportunities