Support Analyst
Elite TechnologyManila, Philippines
Posted February 17, 2026
Full Time
About the Company
Elite Technology is a global company that provides automation platform for law firm operations. We are an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you.
Job Description
Elite is seeking a Support Analyst to assist customers in effectively utilizing the Elite automation platform for law firm operations. The Support Analyst will provide technical expertise and problem-solving skills to resolve customer issues and improve the overall customer experience.
Requirements
- Bachelor's Degree in Law, Finance, Information Systems, or equivalent experience
- 2-3 years of experience in technical, financial, or customer support experience in a software environment
- Technical knowledge of MS-Windows and fundamental relational database concepts (preferably MS-SQL)
- Deductive logic, complex problem-solving, and excellent troubleshooting skills
Benefits
- Competitive compensation package
- Health Plan
- Retirement savings plan with an employer contribution
- Time off
- Paid holidays
- Wellness Initiatives
- Rice Allowance
- Connectivity Allowance
- Travel Insurance
- Employee Assistance Program
- Generous Global Parental Leave
- Calm, free premium subscription
- Employee Discount Program
