*Future Opportunity* Global Service Desk Team Lead
Long View SystemsToronto, Ontario, Canada • Edmonton, Alberta, Canada • Vancouver, British Columbia, Canada • Calgary, Alberta, Canada
Posted December 18, 2025
60000 - 79847 CAD year
Full Time
About the Company
Long View is an equal opportunity employer that values diversity and inclusion, and provides a range of benefits and career growth opportunities.
Job Description
Long View is looking for a dynamic and customer-oriented Global Service Desk Team Lead to lead a team of individuals and support clients across the organization. The role involves ensuring professional, customer-focused, and high-performing support, maintaining infrastructure support methods, and developing standard support procedures.
Requirements
- 3+ years of experience in an IT team lead role or similar
- 5+ years of experience in an IT support role
- Strong leadership and organizational skills
- High level of initiative and work ethic
- Motivation and a self-starting mindset
- Accountability and a team-oriented attitude
- Passion for creating and delivering an exceptional client experience
- Amazing interpersonal skills with a high degree of self-awareness & empathy
- Excellent problem-solving and multitasking skills
Benefits
- Great people and culture
- Career growth
- Interesting work
- Flexible environment
