Service Desk Engineer
LRQABirmingham, England, United Kingdom
Posted March 23, 2026
Full Time
About the Company
LRQA is a leading global assurance provider that supports clients on their journey to a safer, more secure, and more sustainable future.
Job Description
Service Desk Engineer position at LRQA, responsible for responding to and resolving IT support incidents and requests, technical troubleshooting, customer service, and documentation.
Requirements
- 1-2 years' experience in an IT support or Service Desk role
- Basic knowledge of ITIL principles
- Familiarity with ITSM tools (e.g., Halo ITSM, ServiceNow)
- Proficiency in troubleshooting Windows OS, Office 365, Active Directory, and basic networking concepts
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
