AI Engineer (mid-level/senior)

Lucidya is a fast-growing SaaS company building AI-powered customer experience solutions for enterprises across the MENA region. We are launching a new AI Agents business unit, focused on building AI Agent platforms and solutions to solve critical pain-points in Customer Experience. As an AI Engineer, you will design, build, and deploy intelligent AI agents that solve real business problems, taking AI from concept to production, ensuring performance, ethical compliance, and real-world impact.

Requirements

• Design, develop, and optimize AI Agents
• Build evaluation for AI Agent performance, ensuring that AI Agents are working as expected
• Research and optimise the way we do things
• Contribute to the development of the Lucidya AI Agent platform
• Deploy AI models into production environments with a focus on scalability, performance, and reliability
• Collaborate on MLOps practices to support continuous integration, monitoring, and improvement
• Ensure AI systems integrate smoothly with existing platforms and workflows
• Work closely with software engineers, product managers, and domain experts
• Translate business problems into effective AI solutions with measurable outcomes
• Contribute to solution design for enterprise solutions and long-term deployments
• Ensure AI solutions comply with ethical standards, data privacy requirements, and legal regulations
• Document models, algorithms, workflows, and decisions clearly for internal and external stakeholders
• Stay up to date with the latest AI research, tools, and best practices; and apply them where valuable

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance