Strategic Program Manager

Lucidya is an AI-native platform for customer experience (CX) intelligence. The company is looking for a Strategic Program Manager to own the delivery of the company's highest-priority, cross-functional initiatives.

Requirements

• 4+ years experience in program management, strategy execution, or operations
• Experience working with or reporting into a CoS, COO, or executive office is a plus
• Demonstrated business acumen with the ability to assess impact and priority conflicts
• Proven track record delivering complex, cross-functional initiatives
• Strong executive communication and decision-framing skills
• Ability to influence without authority and navigate ambiguity
• High judgment, structured thinking, and bias toward action