Technical Support Engineer

Join Luminance, a pioneer of Legal-GradeTM AI for enterprise, as a Technical Support Engineer in Sydney, Australia. As a key member of the Support team, you will be responsible for managing customer problems, communicating with customers, and cultivating relationships with multinational companies.

Requirements

• Bachelor's or Master's degree in a scientific or analytical discipline with a 70+ WAM / H2A
• Excellent interpersonal and communication skills, both verbal and written
• Desire to work in a customer-facing role
• Highly-detail oriented with a problem-solving attitude
• Organised with excellent time management skills with an ability to prioritise effectively

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance