Analista de Suporte N1 –(Field / Service Desk)
LUZA GroupSão Paulo, Brazil
Posted February 9, 2026
Full Time
About the Company
LUZA Group is a Portuguese multinational company with over 1,200 talented professionals and a significant volume of business.
Job Description
Join LUZA Group in a vibrant ecosystem where the future of business is created and lived every day. We are looking for a Level 1 Support Analyst to provide technical support to users on-site at ALPLA Group.
Requirements
- Experience in level 1 technical support
- Knowledge of computer hardware and laptops
- Windows support
- Knowledge of networks (LAN, Wi-Fi)
- Knowledge of Microsoft Office / Microsoft 365
- On-site user support
- Experience in industrial / fab environment
- Knowledge of Active Directory (creation/reset of password)
- Experience with call tools
- Experience with corporate printers