Telesales Representative – Inbound
M-KOPALagos, Lagos State, Nigeria
Posted January 14, 2026
Full Time
About the Company
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff.
Job Description
We are looking for a Telesales Representative – Inbound to join our Customer Retention group, as we scale up and drive digital and financial inclusion across our markets. As a Telesales Representative, you will be the voice that helps customers grow, guiding them through their journey to better devices and expanded opportunities.
Requirements
- 1-2 years of experience in a call centre or customer service environment
- Preference for some sales or telesales experience
- Strong communication skills
- Patient, empathetic, and pays attention to details
- Results-oriented and able to work independently
- Team player who can handle multiple tasks
Benefits
- Diverse development programs
- Coaching partnerships
- On-the-job training
- Family-friendly policies
- Prioritizing well-being
- Embracing flexibility