Telesales Representative -Outbound
M-KOPAEastern Region, Ghana
Posted October 2, 2025
Full Time
About the Company
M-KOPA is a UK-headquartered fintech company operating in Africa, offering affordable smartphone and e-motorbike financing along with embedded digital financial services. Using an innovative daily repayment model, M-KOPA has extended over $2 billion in credit to 7 million customers, building a credit record for each that supports long-term financial relationships. With a focus on financial inclusion and digital connectivity, the company employs over 3,000 staff and 30,000 sales agents across its markets.
Job Description
M-KOPA is seeking a skilled Telesales Representative to join their Customer Retention team, focusing on driving digital and financial inclusion across key markets. The role involves connecting with existing customers, introducing M-KOPA's products, achieving sales targets, and building relationships. This is a role within a dynamic, fast-paced environment with potential for career growth.
Requirements
- HND/Bachelor’s degree in Business Management or a related field.
- At least 2+ years in a corporate environment, with experience in the BPO or call center industry.
- Strong verbal and written communication skills.
- Proficiency in MS Excel.
- Excellent presentation, coaching, and people skills.
- High ethics and integrity in all customer interactions.
Benefits
- Employee development programs
- Coaching partnerships
- On-the-job training
- Family-friendly policies
- Well-being programs
- Flexibility
