We are seeking a highly organized and detail-oriented Strategic Alliance Program Specialist to support the execution and growth of our third-party partnership program. This role will play a critical part in driving operational success, partner engagement, and cross-functional alignment.
Requirements
- Assist with compiling and analyzing data for partner opportunities and customer experience improvement.
- Coordinate onboarding and activation of new partners across sales, marketing, product, and customer success.
- Project manage cross-functional initiatives related to partnerships—tracking milestones, owners, and outcomes.
- Maintain the partnership enablement hub (playbooks, sales collateral, partner decks, FAQs).
- Collaborate with internal teams to track partnership KPIs (adoption, engagement, revenue contribution, support activity) and generate reports.
- Facilitate internal alignment between teams (Sales, Product, Legal, Finance, Marketing) during partner engagements.
- Prepare presentations and briefs for internal and external stakeholders.
- Schedule and facilitate partner meetings, capturing notes, decisions, and next steps.
- Assist supervisor with managing data for reporting and analysis used for various outlets such as Exec Meetings, Business Cases, New Initiative Recommendations, etc.
- Coordinate and facilitate partner database management processes (partner lifecycle, sales activity, status tracking).
- Create and distribute partner communications (newsletters, updates, key dates).
- Collaborate with sales to ensure branding and messaging consistency in partner-facing materials.
- Document processes and SOPs to improve scale and efficiency of the M3 Strategic Alliance Program.
- Manage partner profiles and listings in directories, websites, and collateral.
- Support event planning for partner roundtables, webinars, and conferences.
- Help prioritize inbound partnership requests and facilitate intake process.
- Monitor key dates and contract renewals for existing partnerships.
- Gather partner feedback and translate it into internal action items or improvement opportunities.
- Assist with marketing asset creation by collaborating with the marketing team.
- Continuously improve internal tools and workflows to support smoother partner operations.
Benefits
- Paid Time Off
- Retirement Plan
