Director, Content Strategy & Social
MadewellNew York, New York, United States
Posted April 1, 2026
152800 - 201400 USD
Full Time
About the Company
Madewell is more than just a clothing brand; it's a vibrant community where creativity, inclusivity, and self-expression are celebrated every day. At our core is our love for denim, but we offer so much more—easy tees, timeless outerwear, classic footwear, and bags that carry your stories. Beyond our impeccably designed products, we're committed to making a difference. At Madewell we believe in being better when it comes to sustainability. We’re committed to exploring new ways to protect our planet and its people—and that means thinking about how are clothes are made from start to finish. We’re proud to share our latest Environmental, Social and Governance (ESG) Reports on our site—but our story is just unfolding. There’s so much more to come. Other initiatives like our customer loyalty program is our way of showing endless appreciation, and our community-driven projects like Hometown Heroes and Labels We Love introduce our customers to new places and people. Join us at Madewell.
Job Description
Madewell seeks a Director of Content Strategy & Social to lead the development of multi-dimensional content strategies, including brand campaigns, with a social-first approach. This role will define how Madewell shows up across platforms, shaping a cohesive, culturally relevant content ecosystem that drives both brand heat and business impact.
Requirements
- 8+ years of relevant experience managing social, influencer, and content programs for global brands
- Exceptional social and digital brand skillset with a powerful creative and data-centric mindset
- Extensive experience in the content creator economy, ensuring creativity and community remain at the forefront
- Significant and proven leadership experience, with evidence of driving business change/growth
- Ability to translate briefs into actionable insights for creatives
Benefits
- Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
- Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
- Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
- Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
- Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.
