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Job description
The Customer Success Manager will act as the primary point of contact and strategic advisor for enterprise customers, building and nurturing executive-level relationships to influence business outcomes and ensure long-term partnership value.
The Customer Success Manager will lead structured renewal discussions, QBRs, and Success Reviews, drive adoption of Insightsoftware products, and identify expansion opportunities through product adoption insights.
The ideal candidate will have 7+ years of experience in Renewals, Account Management, or Customer Success, with a proven track record of handling large, complex portfolios in a covered CSM model.
Company
Tech, Software & IT Services
Magnitude Software enables enterprises to convert fragmented data into continuous intelligence and a sustainable competitive edge. By integrating data across applications, platforms, and business processes, the company delivers comprehensive solutions in data warehousing, master data management, business intelligence, analytics, and corporate performance management. Its suite also supports seamless connectivity to SAP S/4HANA, e‑commerce, and multichannel commerce environments, providing unified access to all enterprise data sources. Through robust reporting, data harmonization, and operational analytics, Magnitude helps organizations uncover deep insights, streamline decision‑making, and optimize performance across finance, supply chain, and sales functions. The platform’s focus on automation, product information management, and application data management equips businesses with the tools needed to drive efficiency, improve data quality, and accelerate digital transformation.
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Infor
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