Call Center Representative
Magnolia RiverNew York, United States
Posted October 28, 2025
Full Time
About the Company
Magnolia River is a leading provider of utility solutions, delivering professional services, field support, and software to the natural gas, midstream, and electric utility markets. The company’s four core business units—Engineering, Inspection, GIS, and GeoCurrent—offer end‑to‑end services from front‑end design and pipeline engineering to distribution and transmission inspection and advanced geospatial analytics. Its technology‑driven approach, combining GIS consulting, system administration, and modeling, enables utilities to optimize asset performance and reduce operational risk. Magnolia River’s reputation for precision engineering, rigorous inspection protocols, and data‑centric decision support sets it apart as a trusted partner for complex infrastructure projects.
Job Description
Storti Quality provides critical infrastructure and inspection services to major utilities throughout New Jersey and New York. The Call Center Rep will be responsible for working in our Hawthorne, New York call center that helps with scheduling and record keeping of customer appointments.
Requirements
- High School diploma or GED is required
- 3 years of customer service-related experience in a high volume call environment
- Strong Microsoft Excel experience
- Strong Outlook experience
- Ability to learn new technologies and systems easily
- Solid work history and tenure
- Bilingual (Spanish and English) Preferred
Benefits
- Hybrid Schedule
- Weekly incentive bonuses
- Paid time off
