Health Navigator Role Description: The Health Navigator role is to make it easier for doctors and patients to navigate the changes in the healthcare system. This role involves developing trusted relationships with patients and providers, assisting with patient-facing, administrative, and logistical tasks, and providing education on healthcare options and insurance benefits.
Requirements
- Develop strong relationships with patients to assist them with their care
- Meet with patients during the check-in process, entering data into the Main Street software platform for reporting and tracking purposes
- Call patients to schedule an office visit or remind them to pick up their medication
- Order and schedule various procedures, tests and screenings
- Identify and track progress on important gaps in patient care
- Maintain a record of patient interactions and communicate with providers using electronic health records
- Educate patients on their healthcare options, insurance benefits, and common medical conditions
- Help patients access various community resources
- Help coordinate follow-up care after patients have been discharged from the hospital
- Demonstrate compassion for patients, adaptability, attention to detail, patience and an eagerness to collaborate with team members
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance