The Engagement Manager serves as the primary bridge between MaintainX's sales and delivery teams, ensuring that enterprise clients fully understand what to expect from our implementation and onboarding process.
Requirements
- 5+ years of experience in professional services, consulting, or client-facing implementation roles within SaaS or technology industries.
- Proven ability to communicate complex technical or process concepts clearly and effectively to executive and operational audiences.
- Strong presentation, facilitation, and relationship-management skills.
- Demonstrated experience managing client expectations and aligning multiple stakeholders.
- Familiarity with project management methodologies and delivery frameworks.
- Experience in manufacturing, maintenance, or industrial technology environments preferred.
- Knowledge of Industry 4.0 principles and their application in maintenance engineering, smart manufacturing, or digital transformation initiatives.
- Bachelor's degree in Business, Engineering, or a related field (MBA or PMP certification a plus)
Benefits
- Competitive salary
- Meaningful equity opportunities
- Healthcare
- Dental
- Vision coverage
- 401(k) / RRSP enrolment program
- Take what you need PTO
