Donor Care Representative, Office Administration (contract)

Make-A-Wish Canada is seeking a Donor Care Representative, Office Administration to join their team in Vancouver, BC. The successful candidate will provide exceptional customer service, manage office needs, and support the entry of constituent and donor data into CRM systems.

Requirements

• Relevant post-secondary education or equivalent combination of training, education and work experience
• Minimum 1-2 years of experience in a data entry environment with database data entry and reporting
• 1-2 years of customer service experience
• Excellent organizational skills and attention to detail, with strong ability to plan, prioritize and multi-task to adhere to deadlines
• Exceptional customer service, communication, and problem-solving skills
• Ability to manage large volumes of data entry on an ongoing basis
• Ability to handle highly confidential and sensitive information
• Strong experience working with Microsoft Office applications, especially Excel and Word

Benefits

• Meaningful opportunities to make an impact and change the lives of children with critical illnesses
• A collaborative team environment where you feel valued and inspired
• An attractive compensation package
• Annual vacation starting at three weeks & additional paid leaves
• Work/life balance and flexibility
• Employee Wellness Program
• Corporate discounts
• Continuous learning, development and internal training opportunities