Partner Support Specialist
MalbekPune, Maharashtra, India
Posted February 27, 2026
Full Time
About the Company
Malbek delivers a cutting‑edge contract lifecycle management platform that harnesses a proprietary AI engine to streamline contracting across legal, sales, finance, procurement, and other business functions. The cloud‑native SaaS solution offers end‑to‑end contract creation, authoring, electronic signature, review, approval, and compliance management, while integrating natively with industry‑standard applications such as Salesforce, Microsoft Dynamics, Workday, Slack, and Office 365. By automating routine tasks and providing real‑time analytics, Malbek dramatically reduces cycle times, improves contract risk visibility, and boosts profitability for enterprises of all sizes. Its configurable architecture scales with growth, enabling organizations to adopt intelligent pricing, quoting, and CPQ workflows without disruption. Malbek’s focus on AI‑driven efficiency and seamless integration makes it a distinctive partner for modern enterprises seeking to transform contract management into a competitive advantage.
Job Description
Malbek is seeking a Partner Support Specialist to join its Customer Experience team, supporting partner-led implementations of its contract management system. The role involves ensuring partners follow Malbek’s implementation methodology, governance cadence, and quality standards, as well as providing product training and support to partners.
Requirements
- Bachelor’s degree in Business, Legal Studies, Information Systems, or a related field
- 4+ years experience implementing or administering contract management systems or other enterprise SaaS solutions
- Understanding of contract lifecycle management processes and best practices
- Experience with workflow design and business process optimization
- Excellent documentation and communication skills
- Strong analytical and problem-solving abilities
- Experience with API integrations and data migration a plus