Enterprise IT Support Technician

MANTECH seeks a motivated, career-oriented, and customer-focused Enterprise IT Support Technician to join their team in Chantilly, VA, with occasional travel to McLean. The role involves providing technical support, installation services, and customer service for computer hardware, applications, and network systems in a dynamic mission environment.

Requirements

• Deliver end-to-end incident response and customer support by following ITIL processes
• Troubleshoot and resolve issues involving Windows Active Directory, Microsoft Office, business applications, browsers, and network connectivity
• Support installation, configuration, relocation, and documentation of desktop IT equipment
• Travel locally between customer buildings and support temporary assignments as required
• Support coverage as part of a team operating between 6:00 AM and 6:00 PM

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan