Enterprise IT Support Technician

Join MANTECH as an Enterprise IT Support Technician and provide technical support, installation services, and customer service for computer hardware, applications, and network systems in a dynamic mission environment.

Requirements

• Deliver end-to-end incident response and customer support by following ITIL processes
• Provide clear communication and user assistance
• Troubleshoot and resolve issues involving Windows Active Directory, Microsoft Office, business applications, browsers, and network connectivity
• Support installation, configuration, relocation, and documentation of desktop IT equipment
• Travel locally between customer buildings and support temporary assignments as required

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching