Help Desk Support Services Specialist
MantechUnited States
Posted April 29, 2026
99200 - 164900 USD
Full Time
About the Company
Mantech is a technology and services firm that partners with U.S. federal agencies, the military, and allied organizations to deliver secure, mission‑critical solutions. Leveraging more than 57 years of experience, the company specializes in cyber defense, intelligence and counter‑intelligence, systems engineering, enterprise IT, software development, data analytics, and C4ISR/C5ISR capabilities. With a workforce of nearly 9,800 employees—40 % veterans and many from intelligence and homeland‑security backgrounds—Mantech brings firsthand operational insight to every project. Its reputation for reliability, adaptability, and a deep commitment to public service makes it a trusted partner for complex, high‑stakes challenges across defense, healthcare, and environmental sectors.
Job Description
Join MANTECH and shape the future of defense with advanced tech and innovative solutions. As a Help Desk Support Services Specialist, you will leverage your technical background to provide support to end-users and resolve complex technical issues.
Requirements
- High School Diploma/GED with 7+ years of progressively responsible experience in Information Technology support
- Significant experience handling complex technical problems escalated from IT support staff
- Strong experience troubleshooting and resolving problems in a wide range of environments with many applications
- Demonstrated ability to stay up-to-date on current trends and technologies to address user requests
Benefits
- Health Insurance
- Life Insurance
- Paid Time Off
- Holiday Pay
- short-term and long-term Disability
- Retirement and Savings
- Learning and Development opportunities
- wellness programs
- other optional benefit elections
