Senior Service Desk Technician

Join MANTECH as a Senior Enterprise Service Desk Technician in Doral, FL. Provide advanced technical support, troubleshoot complex hardware, software, and network issues, and mentor junior team members.

Requirements

• Serve as the primary point of contact for advanced technical troubleshooting via phone, email, and in-person support
• Collaborate with stakeholders to ensure systems are fully functional and meet performance and security requirements
• Create, update, maintain, and interpret technical documentation and knowledge base articles
• Mentor and support junior team members, sharing expertise and best practices

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan