Operations Manager

We are seeking a competent and performance-oriented Sales Manager to lead a high-performing team of Sales Development Representatives focused on the EMEA and North America regions. The ideal candidate will have deep experience in outbound sales leadership, lead qualification strategy, pipeline generation, and stakeholder engagement.

Requirements

• Sales Strategy & Execution: Drive outbound prospecting strategies tailored to EMEA and NA markets.
• Performance Monitoring: Track and review team metrics, including call volumes, conversion rates, and meeting outcomes.
• Pipeline Management: Collaborate with internal sales teams to ensure seamless handoff of qualified leads.
• Team Leadership: Manage a team of SDRs, ensuring they are motivated, engaged, and aligned with business objectives.
• Coaching & Development: Provide real-time coaching, feedback, and mentoring to team members.
• Hiring & Onboarding: Participate in the recruitment and structured onboarding of new SDRs.
• Cross-Functional Collaboration: Liaise with marketing, product, and sales operations to ensure campaign effectiveness and message consistency.
• Process Improvement: Identify gaps in outreach workflows, CRM usage, and lead follow-up processes.
• Reporting & Forecasting: Deliver regular reports on team performance, lead conversion metrics, and pipeline health.

Benefits

• Comprehensive Health Insurance
• generous Leave Policy
• Covid Support
• Vaccination drives
• Wellbeing sessions
• real-time grievance redressal
• work flexibility