Customer Technical Support Engineer - Remote (Romania)

Customer Technical Support Engineer role at Masabi, supporting leading transit agencies and technology partners worldwide, maintaining exceptional customer satisfaction, and building strong relationships with stakeholders.

Requirements

• Proven experience in a client-facing technical support or engineering environment
• Strong hands-on technical background with excellent investigative, debugging, and problem-solving skills
• Exceptional verbal and written communication skills in English, with the ability to document processes meticulously

Benefits

• 25 days holiday per year plus the Christmas Shutdown
• Premium medical care via Regina Maria
• Mental health support
• Menopause support
• Regular social gatherings with a monthly allowance for each employee
• Up to €1000 training budget per year
• €200 to spend on your home office
• Choice of workstation