We are expanding our Services Customer Success team to achieve customer success and growth through proactive engagement and personalized service.

Requirements

Manage clients or internal stakeholders
Logical, structured thinking, and affinity for numerical analysis
Experience in leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management)
Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
Ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
Experience in identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties
Experience in creative thinking and development of innovative solutions to complex customer challenges

Benefits

We are expanding our Services Customer Success team to achieve customer success and growth through proactive engagement and personalized service.

Manage clients or internal stakeholders
Logical, structured thinking, and affinity for numerical analysis
Experience in leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management)
Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
Ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
Experience in identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties
Experience in creative thinking and development of innovative solutions to complex customer challenges