Strategic Customer Success Manager - US (EST/CST)

Maze is a user research platform that helps companies build the right products faster by making user insights available at the speed of product development. As a Strategic Customer Success Manager, you will build deep, trusted relationships with high-value, strategic customers, drive adoption and engagement, and provide strategic guidance to C-level executives and key stakeholders.

Requirements

• Strategic Customer Success Experience
• Executive Presence
• Analytical Mindset
• Adaptability
• CS Tool Proficiency
• Research expertise

Benefits

• Health insurance with international coverage, vision, and dental
• Free access to proper mental health care, unlimited virtual therapy sessions
• Life and Disability Insurance
• Flexible time off
• Meaningful equity
• Company retreats
• New MacBook (laptop)
• Paid Family leave
• $500/month to be used for dependent health insurance coverage
• $1,500 remote work setup fund
• Flexible work schedule
• Monthly Bonus.ly points
• Virtual social engagements
• SWAG
• Open, transparent culture