Customer Success Advisor
Mears Group PLCWychavon, England, United Kingdom
Posted May 12, 2026
Full Time
About the Company
Mears Group is committed to fostering a diverse and inclusive environment where everyone can thrive.
Job Description
Mears Group is seeking a Customer Success Advisor to join their team in Evesham, working on a stable and long-term contract in a social housing environment. The role involves delivering an excellent customer experience, working closely with operational teams, and providing front-facing support and guidance to customers.
Requirements
- Experience in Complaint handling
- A natural communicator with great interpersonal skills
- Calm under pressure, with a sharp eye for detail
- Adaptable, empathetic, and customer-focused
- Confident using new systems and multitasking effectively
- Passionate about making a difference in diverse communities
Benefits
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Volunteering Leave
- Staff perks with Mears Rewards
- Family friendly policies