Customer Success Manager
Mears Group PLCWychavon, England, United Kingdom
Posted May 12, 2026
45000 - 45000 GBP
Full Time
About the Company
Mears Group is a market-leading housing and care company that provides bespoke services to our clients. We provide and manage 11,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has 6,500 employees and a footprint across the country.
Job Description
Customer Success Manager for a new long-term social housing repairs and maintenance partnership across the Midlands region. Manage customer and colleague engagement, deliver training, and work to regulatory requirements to provide a high-quality service.
Requirements
- Customer-focused
- Passionate about service
- Confident communicator
- Active in local community
- Attention to detail
- Positive influencing others
- Delivering training
- Working to regulatory requirements
- Working to meet key performance indicators
Benefits
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Volunteering Leave
- Staff perks with Mears Rewards
- Family friendly policies
- Ā£4,500 car allowance