Resident Liaison Officer
Mears Group PLCEngland, United Kingdom
Posted March 23, 2026
Full Time
About the Company
Mears Group is committed to fostering a diverse and inclusive environment where everyone can thrive.
Job Description
As a Resident Liaison Officer, you will provide front-line professional service to customers, deliver excellent service and support, and ensure customer satisfaction. The role involves providing a positive face to face experience, handling multiple tasks in a high volume environment, and engaging customers in a positive way. The successful candidate will have experience in social housing, strong attention to detail, and excellent communication skills.
Requirements
- Social housing experience
- Strong attention to detail
- Excellent communication skills written and verbally
- Experience in delivering projects
- Dealing with residents and communication
- Complaint handling
Benefits
- 25 days annual leave plus bank holidays
- Company Van and Fuel Card
- Uniform
- Annual Mears Fun Day
- Volunteering Leave
- Staff perks with Mears Rewards
- Family friendly policies
