Support Analyst
Media.MonksMexico City, Mexico
Posted April 16, 2026
Full Time
About the Company
Monks is a global digital-first data-driven unitary operating brand of S4 Capital plc.
Job Description
We are seeking a proactive and self-directed Support Analyst to join our team. The ideal candidate will have strong technical skills and excellent communication abilities, with a focus on customer support, issue resolution, and system configuration.
Requirements
- Customer Support & Issue Resolution
- Technical Troubleshooting
- System Configuration & Integration Support
- Documentation & Knowledge Management
- Cross-Functional Collaboration & Escalation
- Incident Management & Continuous Improvement
Benefits
- Career advancement opportunities
- Diversity and inclusion
- Employee resources and well-being