Member Retention Specialist
Medical Air Services AssociationTunapuna-Piarco, Trinidad and Tobago
Posted March 17, 2026
100800 - 100800 TTD
Full Time
About the Company
For over 25 years, MASA Assist has been a trusted provider of affordable emergency air coverage across the Caribbean.
Job Description
MASA Assist is looking for a Member Retention Specialist to join their dedicated team in Trinidad. As a key player in their mission to protect families with compassion, you'll have the opportunity to build relationships with members across the Caribbean region and drive higher levels of retention.
Requirements
- 3+ years of Customer Service experience
- Excellent verbal and written communication skills
- Strong conflict resolution abilities and ability to remain calm under pressure
Benefits
- A comfortable and professional office work environment
- A supportive company culture with a clear mission to protect families with compassion
- An opportunity to make a lasting impact on people's lives and financial well-being
