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Job description
Provide day-to-day desktop support for end users, manage Active Directory, and respond to tickets using Freshdesk. Support IT operations across multiple sites in the US, Canada, and Mexico.
Install, configure, and maintain desktops, laptops, printers, and peripherals. Troubleshoot Windows OS, Microsoft 365, and common enterprise applications.
Strong troubleshooting and problem-solving skills, excellent communication skills, and experience supporting multiple locations or remote users are required.
Company
Energy & Mining • Manufacturing • Tech, Software & IT Services
Megger is a leading global provider of testing and monitoring solutions for power and water networks, serving critical infrastructure sectors including utilities, renewables, transportation, and industrial facilities. The company specializes in electrical test equipment – spanning high, medium, and low voltage applications – as well as diagnostic tools, substation testing, and cable testing. Megger differentiates itself through a commitment to safety, reliability, and insightful data analysis. They empower customers to optimize asset performance, reduce downtime, and make informed decisions through advanced technology, expert support, and a comprehensive ecosystem of testing and monitoring solutions. This focus makes Megger an ideal employer for engineers and technical professionals seeking to contribute to the safety and efficiency of global infrastructure.
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