We're on a mission to redefine finance by blending traditional banking with DeFi innovations. Join us as a Customer Support Agent (Night-Shift) to help shape the future of money!
Requirements
- Experienced in customer service
- Excellent written and spoken English and Russian skills
- Live chat experience is a plus
- Familiarity with platforms like Jira and Zendesk (or similar customer service systems)
- Previous experience in a FinTech startup is a bonus
Benefits
- Competitive market rate salary and performance-based incentives
- 22 days annual leave with an additional 6 company days, plus bank holidays
- Comprehensive health insurance plans
- Extensive benefits program
- Flexible work schedule and remote work options
- Modern offices and co-working spaces across 6 countries
- Working equipment
- Professional development and training opportunities
- Opportunity to shape the initiatives you’re working on
- Diverse and friendly team