Customer Support Agent (Night-Shift)

We're on a mission to redefine finance by blending traditional banking with DeFi innovations. Join us as a Customer Support Agent (Night-Shift) to help shape the future of money!

Requirements

• Experienced in customer service
• Excellent written and spoken English and Russian skills
• Live chat experience is a plus
• Familiarity with platforms like Jira and Zendesk (or similar customer service systems)
• Previous experience in a FinTech startup is a bonus

Benefits

• Competitive market rate salary and performance-based incentives
• 22 days annual leave with an additional 6 company days, plus bank holidays
• Comprehensive health insurance plans
• Extensive benefits program
• Flexible work schedule and remote work options
• Modern offices and co-working spaces across 6 countries
• Working equipment
• Professional development and training opportunities
• Opportunity to shape the initiatives you’re working on
• Diverse and friendly team