Senior Manager, Client Success - Key Accounts Lead
Metergy SolutionsNew York, New York, United States
Posted March 9, 2026
115000 - 135000 USD
Full Time
About the Company
Metergy Solutions, LLC is a technology company that drives huge carbon emission reductions through submetering and billing services.
Job Description
Metergy Solutions, LLC is seeking a Senior Manager, Client Success - Key Accounts Lead to serve as a trusted advisor and strategic partner for key accounts within the US market. The role is essential to the company's growth and development of the Client Success function. The ideal candidate will have a strong background in customer success, account management, and leadership, with a focus on long-term client retention strategies and internal and external relationship-building.
Requirements
- Bachelor’s degree
- 7+ years in customer success, account management or similar
- Including 2+ years in a lead role as key account contact managing senior management client relationships
- Ability to create and execute long-term, scalable client retention strategies
- Experience leading cross functional initiatives, fostering internal and external relationships
- Demonstrated ability to lead with a “customer-first” mindset
- Proficiency in tracking customer health, defining KPIs
- Familiarity with Salesforce or other CRM platforms, and PowerBI or other BI tools
Benefits
- Excellent health coverage and life insurance benefits – no waiting period!
- Company-paid Long-Term Disability and Basic Life Coverage
- Flexible Spending Account (FSA) options
- 401K plan with immediate company match
- Generous Paid Time Off Plan plus 10 paid holidays
- Summer hours to enjoy the weather
- Regular Social events - happy hours, summer & holiday parties, & more
