Senior Manager, Customer Success
CB InsightsNew York, New York, United States
Posted March 20, 2026
120000 - 150000 USD
Full Time
About the Company
CB Insights is a leader in predictive intelligence on private companies, turning exclusive data on millions of firms into early, trusted signals on future performance and direction.
Job Description
We are seeking a Senior Manager, Customer Success to lead our Account Management team and drive growth as a leader. The role will contribute to the development of a world-class Customer Success team, lead a team of Customer Success Managers, and engage directly with customers to ensure they achieve their desired outcomes through the adoption of our software and services.
Requirements
- Leadership experience
- Account management and/or customer success experience
- Enterprise client portfolio management
- Excel and CRM skills
- Ability to travel up to 10% of the time
Benefits
- Competitive cash compensation
- Comprehensive healthcare coverage
- Multiple mental health resources
- 401(k) with company match
- Annual professional development stipend
- Generous paid time off
