Customer Success Manager

Meet Method, a company that connects consumer financial accounts through real-time liability connectivity and instant payment execution. The company has helped 45+ million users connect 350+ million liability accounts credential-less and processed over $2.5B in payments. We are a team of 50+ people spread across offices in Austin, SF, New York City, and Washington D.C, working alongside investors and advisors from top firms. As a Customer Success Manager, you'll own the complete post-sales lifecycle of a Method customer, working closely with Technical Integration Engineers, Product Leads, and the GTM organization to help customers maximize the value they get from Method.

Requirements

• 4+ years of experience in a client-facing role ideally in technology, investment banking, or consulting
• Exceptional project management and organizational skills
• Strong business sense and understanding of underlying drivers and strategy of our customer's businesses
• Strong written communication and ability to grasp technical concepts

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan