We are a consultancy that partners with central government departments and agencies to transform how the public sector operates in the UK. We improve and safeguard public-facing services by applying digital thinking and focusing on delivering what is right for our clients.
Requirements
- Identifying, developing and using best practices and standards to design services consistent with the rest of government
- Advocating for users and understanding user needs to design simple, effective and accessible services
- Creating prototypes and concepts to communicate and test ideas with users and improving with evidence
- Experienced with the GDS/GOV.UK style guide and service design standard
- Mapping user journeys, processes and visualising design problems
- Collaborating within a multidisciplinary team by sharing design work, and participating in research
- Advocating for user-centred design and being an active part of the Design community within Methods and across government to share ideas, best practices and proactively help and support each other
- Take responsibility for your own learning and development and seek opportunities to improve your knowledge and experience
- UX project delivery support and guidance
- Coaching and mentoring of graduates or those in training programs
- Upskilling team members and those directly on the same project
- Support training and development plans with Head of UXD, and other senior UXDs
- Support Communities of practice, running and/or organising these as required
- Supporting the continued development of the UXD team culture
- Supporting and developing career progression opportunities
- Organising and/or running team retros, design crits and other meetings
- Support permanent staff hiring when required
Benefits
- Autonomy to develop and grow your skills and experience
- Be part of exciting project work that is making a difference in society
- Strong, inspiring and thought-provoking leadership
- A supportive and collaborative environment
- Development access to LinkedIn Learning, a management development programme and training
- Wellness 24/7 Confidential employee assistance programme
- Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes
- Time off 25 days a year
- Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
- Discretionary Company Bonus based on company and individual performance
- Life Assurance of 4 times base salary
- Private Medical Insurance which is non-contributory (spouse and dependants included)
- Worldwide Travel Insurance which is non-contributory (spouse and dependants included)
