We're looking for a Customer Support Analyst who is fluent in Dutch and English to help our customers navigate any challenges they have with our hospitality cloud. As a unique opportunity, you will learn a ton and gain invaluable experience in a tech company with a startup vibe.
Requirements
- Experience working in hotels is a must
- Professional experience in customer support is advantageous
- Experience using Property Management Systems
- Native or fluent in English and Dutch
- Ability to speak other languages fluently is a big advantage!
- Ability to take feedback, learn quickly and adapt to new situations
- Outgoing, social, ready to communicate with employees, customers and partners across different countries and different organizational levels
Benefits
- Participation in the Company shares program
- Best-in-class Parental Leave Policy
- Flexible Benefits via the ThanksBen platform
- Unlimited paid holiday
- Remote/flexible working
- Monthly working from home allowance and a monthly healthcare insurance allowance
- Regular team events and socials