Manager, Soft Brands

Mews is seeking a Manager, Soft Brands to oversee a regional portfolio of Soft Brands customers and lead a team of Account Executives. The role involves ensuring the team executes the Soft Brand sales and customer success strategy, supports value realization, and fosters long-term customer growth.

Requirements

• Proven success in SaaS account management, customer success, or enterprise sales, ideally with franchise/multi-property clients
• People management experience with a coaching mindset and track record of developing high-performing teams
• Strong commercial acumen with experience driving growth and engaging C-level stakeholders
• Excellent stakeholder management and communication skills, comfortable presenting to senior executives
• Comfortable in a dynamic, scale-up environment
• Familiarity with Salesforce, Atlassian, and basic reporting/analytics tools

Benefits

• Participation in company share program
• Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary)
• Unlimited paid holiday
• Work from anywhere policy
• Relocation options available after 1 year
• Monthly 'EDGE' time - dedicated to Explore, Develop, Grow, and Elevate yourself
• Flexible, hybrid working options
• One-off home office setup budget
• Monthly working-from-home and healthcare allowances