Manager, Soft Brands

Mews is looking for a Manager, Soft Brands to oversee a regional portfolio of Soft Brands customers and lead a team of Account Executives. The role involves driving performance excellence, strategic account planning, and customer success.

Requirements

• Proven success in SaaS account management, customer success, or enterprise sales, ideally with franchise/multi-property clients
• People management experience with a coaching mindset and track record of developing high-performing teams
• Strong commercial acumen with experience driving growth and engaging C-level stakeholders
• Excellent stakeholder management and communication skills, comfortable presenting to senior executives
• Comfortable in a dynamic, scale-up environment
• Familiarity with Salesforce, Atlassian, and basic reporting/analytics tools

Benefits

• Participation in our company share program
• Best-in-class parental leave
• Unlimited paid holiday
• Work from anywhere policy
• Relocation options available after 1 year
• Monthly 'EDGE' time
• Flexible, hybrid working options
• One-off home office setup budget
• Monthly working-from-home and healthcare allowances