Printer Deployment Technician (4-Months Fixed Term)

Microserve is looking for an experienced Printer Deployment Technician to join our team in Burnaby, BC. In this role, you would be accountable for deploying and retiring various IT hardware products such as printers, multi-function devices, copiers, plotters, etc.

Requirements

• Assemble, configure and install printers for new deployments
• Provide customers with basic training on assigned products in accordance with current field procedures
• Responsible for assigned company assets (i.e., parts, tools, communication and computing devices, vehicles)
• Adheres to documented escalation procedures to resolve customer issues
• Corrects service problems with the assigned products with some assistance, as required.
• Uses basic information about the customer to anticipate needs and to represent our clients in a professional manner

Benefits

• Generous Paid Time Off
• 401k Matching
• Health Benefits
• Tuition Reimbursement
• Retirement Plan
• Relocation Assistance