Account Manager, Enterprise Banking

Middesk is seeking an Account Manager, Enterprise Banking to own the overall relationship with their largest banking sector accounts, ensuring their happiness and growth with Middesk. The role involves developing a joint strategy that drives existing and new product usage, adopting and using existing products, identifying and closing new business opportunities, and cultivating relationships across all relevant functions and levels.

Requirements

• 6+ years of experience in Account Management or Customer Success within B2B SaaS, managing portfolios of high-value, high-touch accounts
• Banking or Fintech experience is required
• Ability to drive strategic conversations and plans with decision-makers and executives
• Ability to effectively cultivate trust, build strategic relationships as well as identify and develop new relationships
• Strong commercial acumen and effective negotiation skills
• Works seamlessly with internal stakeholders across Go-To-Market and Product teams
• Effectively advocates for customer needs to Product teams to shape future product direction and development
• Excellent communicator, effectively communicating to technical, operational and executive audiences
• Comfortable navigating ambiguity and effectively prioritizing work to maximize productivity
• A go-getter at heart, keen to make an impact for your customers, team and company and with the grit to push through challenges and ambiguity

Benefits

• Flexible work model
• Hybrid work arrangement
• Opportunities for career growth and development