Customer Training Specialist

At Playlist, we're building a platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. We're looking for a Customer Training Specialist to provide software training and implementation support to new Mindbody customers.

Requirements

• Bachelor’s degree or equivalent experience in Education or Instructional design
• 2-3 years’ experience with Customer Service in a SAAS business
• 1+ years’ experience with training or certification creative and delivery
• Excellent written and verbal communication skills, including creating and delivering presentations/trainings to audiences live or virtually
• Extreme attention to detail and organizational skills
• Exceptionally self-motivated and directed with an ability to learn quickly and autonomously
• Demonstrates a sense of urgency and takes initiative
• Experienced in measuring complete program effectiveness
• Tendency to think outside the box and develop solutions that may not be immediately obvious
• Skilled at building traction with online education programs
• Excellent professionalism and an energetic positive attitude displayed
• Knowledge of adult learning styles, principals, and methodologies

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan