SaaS Customer Trainer

At Trackforce, we help organizations maximize their investment in our SaaS solutions through expert training and enablement. We are looking for an engaging Customer Trainer to deliver high-quality training sessions to customers.

Requirements

• 3+ years of experience in customer training, instructional design, or technical education
• Experience delivering training in a SaaS or technology-driven environment
• Excellent presentation and facilitation skills, with the ability to engage diverse audiences
• Strong technical aptitude and the ability to translate complex topics into simple concepts
• Familiarity with learning management systems (LMS) and training tools
• Exceptional communication and interpersonal skills
• Willingness to travel occasionally for in-person training sessions

Benefits

• Hybrid work model
• Paid vacation & paid sick leave
• Private medical healthcare
• Group life insurance
• Employee Capital Plans
• MultiSport card
• Lunch card
• Reimbursement for glasses or contact lenses
• Motivizer benefits platform
• Free Calm Premium subscription
• Employee referral bonus
• Paid volunteer day
• Recognition programs & wellbeing initiatives