Senior PS Consultant

Miratech is a global IT services and consulting company that helps visionaries change the world. We are looking for a Senior PS Consultant to join our team and design and deliver modern cloud-based contact center solutions.

Requirements

• 5+ years of experience with enterprise contact center platforms
• Hands-on experience with Talkdesk (implementation, configuration, development)
• Expertise in Talkdesk Studio (IVR flows, routing, automation)
• Proven skills in Genesys Cloud CX, including development, implementation, and support
• Experience with integrations (APIs, CRM systems such as Salesforce, Zendesk, etc.)
• Hands-on experience in CCaaS migration projects, including transitions to Talkdesk
• Solid understanding of SIP/VoIP, SBCs, and call routing principles

Benefits

• Comprehensive compensation and benefits package
• Health insurance
• Relocation program
• Work From Anywhere Culture
• Growth Mindset
• Global Impact
• Welcoming Multicultural Environment
• Social Sustainability Values